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Create a mail merge letter

Set up a letter template for generating pension benefit statements in back office.

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Written by Charlotte Alderson
Updated over 2 months ago

Once you've generated a data source for the benefit statement to extract information, you can create a mail merge letter to generate the pension benefit for employees.

To do this, follow the steps below.

  1. Open the pension benefit statement letter template in Microsoft Word.

    πŸ€“Tip: This is usually saved on your local drive.

  2. From the toolbar, click the Mailing tab then click Start Mail Merge.

  3. Select Step-by-Step Mail Merge Wizard.

  4. Select the following options:

    • What type of document are you working on?: Letters.

    • How do you want to set up your letters?: Use the current document.

    • Select recipients: Use an existing list.

      • Select the pension benefit statement letter template generated for the data source.

      • Select Field Delimiter = ( | ) pipe delimiter.

    • Write your letter: Write the letter as required.

    • Preview your letter: Check you're happy with the letter.

    • Complete the merge: Complete the merge.

  5. Click Match Fields then click OK.

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