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Employee retirement age changes after generating a benefit statement

Regardless of the age specified on the pension scheme, the employee retirement age defaults to age 70 on the benefit statement.

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Written by Charlotte Alderson
Updated over 2 months ago

If the retirement age specified for the pension scheme is correct but the retirement age displayed on an employee's pension benefit statement is incorrect, to resolve this, follow the steps below in back office.

  1. Click CorePension then click Reference.

  2. Click Pension Schemes.

  3. In the Pension Scheme field, enter the pension scheme code.

  4. Click the query image.png icon then double-click the arrow image.png icon to page 3.

  5. Check that the Retirement Age fields are set to 65.

  6. To exit the screen, click the exit icon.

  7. Click Reference then click Pension Reference Data.

  8. In the Pension Scheme field, enter the pension scheme code.

  9. Under Reference Options, select 20 - Non New Entrant Retirement Ages.

  10. Check that the Age field values are set to 65.

  11. To save this, click the save image.png icon.

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