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Incorrect pension contribution on the benefit statement

The single scheme pension benefit statement displays incorrect contribution figures.

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Written by Charlotte Alderson
Updated over 2 months ago

If you've run the employee pension benefit and notice that the pension contribution values are incorrect, this is caused by a mismatch between the Employee Pension Benefit Details screen and the View Pension Benefit Details screen.

To resolve this, you need to check which pay codes were included in the contribution calculation then assign the correct ones.

View pay codes

To view which pay codes were used to calculate the incorrect contributions on the View Pension Benefit Details screen, follow the steps below.

  1. Click CorePension then Reference.

  2. Click Pension Reference Data.

  3. In the Pension Scheme field, click the list List.png icon.

  4. Select the required pension scheme then click OK.

  5. From the Reference Option drop-down menu, select 08 - Scheme Contribution.

  6. Check that the pay codes here match those in CorePay.

  7. To exit screen, click the exit icon.


Assign pay codes

To resolve the incorrect pension contribution displayed on the employee benefit statement, assign the pay codes. To do this, follow the steps below.

  1. Click CorePension then Reference.

  2. Click Pension Reference Data.

  3. In the Pension Scheme field, click the list List.png icon.

  4. Select the required pension scheme then click OK.

  5. From the Reference Option drop-down menu, select 08 - Scheme Contribution.

  6. To delete all non-pension scheme pay codes, highlight the scheme code.

  7. Click the delete icon.

  8. Insert all pension pay codes applicable to the single pension scheme.

  9. To add a code, click the add icon.

  10. Enter a new scheme code and scheme description.

  11. Click the save icon.

πŸ€“Tip: We recommend you generate a new pension benefit statement to show the correct values.

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