If an employee on the single pension scheme (SPS) can't see the pensionable pay code from their payroll history on the benefit statement, to resolve this, follow the steps below in back office.
Click CorePension then click Reference.
Click Pension Reference Data.
In the Pension Scheme field, click the list
icon.
Select the relevant pension scheme then click OK.
From the Reference Option menu, select 15 - Single Scheme Elements.
To add a new pay code, click the add
icon.
In the Code field, enter a new scheme code.
In the Description field, enter the scheme description.
If CSP is applied, from the Allowance Category menu, select Salary.
To save this, click the save
icon.