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Error: 'Original Date of Joining Pension Scheme not found'

'Original Date of Joining Pension Scheme not found for Employee for scheme, Please Re-enter'

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Written by Charlotte Alderson
Updated over 2 months ago

If you see the above error message when you attempt to make adjustments for the single pension scheme, this is because the employee is missing the original date of joining. To resolve this, follow the steps below in back office.

  1. Click Core Pension then click Maintenance.

  2. Click Employee Pension Details.

  3. In the Employee Reference field, enter the employee number.

  4. Press Tab on your keyboard then click Edit.

  5. Click the Pension Details tab.

  6. Under Original Date of Joining, enter the employee's joining date.

    πŸ“ŒNote: If applicable, you can enter a date before the employee joined the organisation.

  7. Click the save image.png icon.

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